Policies

2022-2023

August 8-June 3, 2023

Registration:

Registration will begin at the following times:
Registration will be available online at: https://docs.google.com/forms/d/e/1FAIpQLScjxugJ8NYKWlKSpRPg4KWc4LSBeaY-dNuffMlYmhM8uWf8Ew/viewform
You may also mail or drop off your completed registration form, registration fee, and your first month’s tuition to: RockStar Dance Studio®, 510 Lighthouse Ave #3, Pacific Grove, CA 93950. We will send an email confirmation of your enrollment.

Membership Fee (Yearly): $60 per dancer or $80 per family

This is an annual Fee that allows families the following:

Continuous monthly class access
Priority Registration
1 Free class transfer
Waitlist Priority
Holiday RockStar T-Shirt

Tuition Fees and Payments:

Tuition rates are for the full season (August 8, 2022-June 3, 2023, including studio closures), not by the number of classes in a month. A full season of dance includes a minimum of 42 weeks and tuition is calculated for this. Tuition fees are paid monthly no later than the 10th of each month or annually.
After registering (paying your registration fee and first month tuition), monthly tuition must be paid by automatic bank account debit or automatic credit card payment by the 10th of each month. There is a 3.5% convenience fee on credit payments. To avoid this fee, please pay by cash, check or debit card by the 1st of each month.
Accounts not paid by the 10th of each month will accrue a 5% late penalty on their account.
Accounts more than 60 days past due may be submitted to collection services.

NSF Payments:

NSF on paper checks, auto-debit, or auto credit-charge payments will incur a $25 NSF fee which will be paid at the front desk along with the tuition.

Refunds/Credits On Account:

Refunds are only issued when RockStar Dance Studio® cancels a class due to low enrollment.
All other fees are non-refundable

Withdrawal From Class:

There is a two month minimum for all lessons. One-month notice from the first of the month is required to discontinue any payments. To withdraw a parent must: 1) inform the studio via email or complete and sign a withdrawal form. Automatic bank debiting or credit card charges will stop after the one-month notice period.

Attendance:

Regular attendance is vital to student progress and group choreography. Please make every effort to attend each class. Students may make up missed classes until May 1st. If you miss more than two of the final eight classes before Showcase you may be dismissed from participating in the Showcase routine at the discretion of the teacher. Please report all absences by emailing the studio: rockstardancestudio2@gmail.com or texting (831)325-2204 with the dancer’s name and class they will be missing.

Rescheduling and Substitution:

RockStar Dance Studio® reserves the right to provide a substitute teacher if the regular teacher is ill or otherwise unable to teach. RockStar Dance Studio® reserves the right to reschedule or combine classes.
RockStar Dance Studio® reserves the right to deliver class content via an online system in the event that classes are not able to be conducted live for any reason including, but not limited to: weather, teacher absence or governmental direction.

Private Lesson Cancellation Policy:

All private lessons cancelled with more than 24 hours notice will receive a full refund. No-show lessons or lessons cancelled with less than 24 hour notice will be charged the full amount.

Communications

At RockStar Dance Studio® we go to great lengths to keep you informed and up to date.
- Emails, Facebook, Instagram and Lobby Communication Center
- Text for quick questions
- Conferences-as needed
- Questions-We are happy to answer any questions you may have regarding your dancer or our programs. Let us know if we can help you in any way!

Parent Observation:

Following COVID-19 guidelines, parent in studio observation is not permitted at this time. Once this guideline is lifted, we will allow parents to come in to view their dancers provided that they are able to observe quietly, cell phones are turned off, and that siblings are monitored and quiet during observations.

Online classes (Via zoom)

We require 24 hours notice if you would like to take your class or classes online. Please give us at least up to 4 hours in advance on the same day to notify the teacher of the student being online verses in person. Of course, we know there is circumstances sometimes beyond your control. Let us know as soon as possible for the teacher's and staffs courtesy.

Attire:

Proper attire and hair etiquette are required for all classes. Special class attire including shoes and hair will be given out upon confirmation of class registration. All required items will be available on our list of vendors the studio will provided.

Inclement Weather/Pandemic Guidelines:

In the event of inclement weather, an email will be sent out and a Facebook and Instagram post will be made by 2:00pm if classes are canceled. Please note that we do not necessarily follow school closings as conditions may have cleared by the time studio classes begin. Any cancelled classes may be made up on your own time from our regular schedule. In the event there is not a make-up class available, a replacement class will be scheduled.
The studio currently has a “red, yellow, green” dot on its social media sites should the studio need to close due to COVID-19. This is updated daily.
- Green= classes as normal
- Yellow=change of schedule-please check emails
- Red=stay at home, learning will take place online.

Loss Prevention and Security:

A lost and found basket is located at the front desk. Please check the lost and found basket regularly as all lost and found items are donated to Goodwill on the 1st of every month.
Security cameras are located in public areas for safety and security.

Agreement for Participation:

I understand that dance classes may include, without limitation, dancing with props, stretching, barre work, across the floor combinations, dance routines in the center, and other related activities. I further understand that all of the activities of the dance class involve some degree of risk of strain or bodily injury. Dancing is a strenuous activity from which injuries could arise. RockStar Dance Studio® (RSDS), staff, and employees are NOT LIABLE for personal injuries, contracted illnesses, loss of, or damage to personal property. Each student may decline to participate in any activity. Please inform the instructor of any physical limitations you may have. If you are in doubt as to your physical abilities, please consult your physician before participating. RSDS cannot dispense of aspirin or other medication. In the event of an emergency, RSDS is authorized to secure emergency medical treatment, which you will be responsible for. RSDS is not responsible for personal property. RSDS retains the right to use photos and or video in any way they see fit without compensation. RSDS reserves the right to refuse services to anyone. The views of RSDS may not be the views of all affiliated sponsors.

I agree to be responsible for reading studio correspondence and respecting deadlines, if applicable. I have read, understand and will abide by the RSDS policies.

FAQs

How do I know which class to enroll my child in?

Currently our dancers are placed in classes based on their age. If the scheduled class for your dancer’s age group does not work for your family, the dancer is always able to dance in a younger age level class. Teen Tap and Ballet Pointe are by invitation only.

What is the earliest age I can enroll my dancer?

Our Shooting Stars Program is for dancers ages 2-5 years old. It is broken down into two groups, 2-3 year olds and 4-5 year olds. These classes offer a combination of Ballet, Tap and Tumbling.

How long is the session?

Our 2021-2022 Session is from August 2021 through May 2022. During the summer months, we offer camps, workshops and a modified short session.

Can my dancer try out a class before joining?

If you are new to our studio, we offer one free trial class. Additional trial classes are treated as a scheduled drop in and there is a charge of $20 per class. Please contact the studio to arrange your class.

I did not register in the beginning of the session, can I still enroll?

Yes, we accept new dancers through March 1st.

Is there an online class option?

Yes! We offer our classes online following our current schedule. Dancers must be enrolled as an online student for access.

How Do I pay tuition and when is it due?

Monthly tuition is due by the 10th of every month (August-May). You are able to pay for tuition through our family portal (Dance Studio Pro) by credit/debit card or bank account. You can also pay in the studio by check, cash or card. You can sign up for Automatic Payments through the family portal. Autopay is withdrawn on the 5th of every month.

Are there additional expenses outside of tuition?

There is an annual session registration fee, Showcase fee* and expenses for proper shoes and dancewear. (*Showcase is optional for our families-but highly recommended). Please see our fee schedule for additional information.

What happens if my dancer misses a class, do I get a refund or credit?

If your dancer misses a class, we do not refund or credit for the class. We offer a make-up class in any open class that works for your dancer’s age and schedule. Contact the studio via email to schedule make-up classes. You can make-up a class anytime during the current session.

We are going to miss an in-person class due to going out of town, what is our option?

If you provide the studio 24 hour notice, we can provide online class for your dancer. Email the studio to set up.

Is there a dress code?

In order to minimize injury and receive the best possible instruction all dancers should have their hair secured in a neat ponytail or bun (buns are requested for ballet). We ask that dancers wear a leotard with tights or leotard with leggings. If in doubt about what to wear, email our Studio and ask. Masks or face coverings are required for dancers ages 6 and up.

Where can I purchase dancewear?

RockStar Dance Studio® has an online store for suggestions on what to wear in classes. For more suggestions/options, please contact the studio.

Can I observe my dancer during class?

While our current COVID protocols do not allow for in studio observation, you are welcome to view through the windows at the front of the studio.

Do you offer classes for boys?

Boys are always welcome to enroll in any of our dance classes.

Do you offer classes for adults?

Yes! We know adult life has our schedules changing often. We offer adult classes in a rotating monthly schedule.

Do you offer private lessons?

Yes! Contact our studio to arrange.